ManageEngine, the enterprise IT management division of Zoho Corporation, announced OpenAI Observability for Site24x7, its cloud-based full stack monitoring platform. This new native capability empowers businesses to leverage the potential of emerging AI technologies, such as OpenAI’s ChatGPT, to drive innovation and achieve their strategic objectives while being cost-conscious.
As organisations increasingly embrace OpenAI’s latest generative AI model and explore the potential of ChatGPT across multiple teams, gaining a comprehensive understanding of user interactions with GPT-powered applications becomes crucial. Organisations worldwide recognise the accelerating number of opportunities to optimise AI models and enhance user experiences. In conjunction with this, closely monitoring API usage and token consumption is essential to manage costs and enhance the application’s overall performance.
The OpenAI Observability capability enables application owners to monitor the utilisation of different OpenAI models seamlessly while also tracking real-time performance and cost metrics, all within a unified view. This new capability automatically analyses and tracks various metrics such as token usage, latency and errors. This ensures it is easy to integrate in applications that use OpenAI modules, and leverage the platform’s built-in alerting system to take quick actions on malfunctions.
“As the demand for OpenAI’s GPT-4 model continues to soar, companies are compelled to reimagine and revamp their existing service landscapes to enhance the user experience,” said Srinivasa Raghavan, director of product management for Site24x7. “Observability emerges as a transformative force, empowering companies to get the most out of GPT. Our commitment to enabling organisations using GPT APIs is reflected in our efforts to provide effortless setup, cost and performance monitoring. We aim to ensure that efficiency and effectiveness remain at the forefront of our AI-driven IT operations management solution.”
The inaugural ManageEngine User Conference in Singapore featured ManageEngine’s AI capabilities
ManageEngine showcased its AI capabilities at its first-ever User Conference in Singapore at the Sands Expo and Convention Centre on July 5-6, 2023. The South East Asia User Conference facilitated vibrant confluence of industry experts, regional partners, customers and ManageEngine leadership. Attendees had the opportunity to witness first-hand how the AI capabilities in IT management can transform their performance monitoring strategies, enable them to gain valuable insights, and help them make data-driven decisions with greater precision.
“With 90% of organisations expected to prioritise digitisation in 2023 and the digital economy growing at 20% year over year, the South East Asian region is embracing digital transformation at a fast rate,” said Rajesh Ganesan, president of ManageEngine. “The massive opportunity it brings to the citizens also comes with challenges for both public and private organisations in terms of efficiently and securely operating the technology infrastructure. This is where ManageEngine comes in. We are thrilled to have hosted our first User Conference in Singapore to better connect and serve the technology community across the region.”
About Site24x7
Site24x7 empowers IT operations and DevOps with AI-powered performance monitoring and cloud spend optimisation. Its broad capabilities help quickly troubleshoot problems with the end-user experience, applications, servers, public clouds, and network infrastructure. Site24x7 is a cloud offering from ManageEngine, which has offices worldwide, including in the Netherlands, United States, India, Singapore, Japan and China. For more information about Site24x7, please visit www.site24x7.com/.
About ManageEngine ManageEngine is the enterprise IT management division of Zoho Corporation. Established and emerging enterprises—including 9 of every 10 Fortune 100 organisations—rely on ManageEngine’s real-time IT management tools to ensure optimal performance of their IT infrastructure, including networks, servers, applications, endpoints and more. ManageEngine has offices worldwide, including the United States, the United Arab Emirates, the Netherlands, India, Colombia, Mexico, Brazil, Singapore, Japan, China and Australia, as well as 200+ global partners to help organisations tightly align their business and IT. For more information, please visit manageengine.com, follow the company blog and on LinkedIn, Facebook, Instagram and Twitter.
Photo Credit: Pixabay
