Discovery Hospitality Corporation (DHC), a leading hospitality brand, is introducing cutting-edge property management services in Manila in July 2024. The company, known for its award-winning properties, is known for its innovative, sustainable, and exceptional guest experiences. DHC has been a game changer in the industry for over two decades, pioneering serviced residences in Ortigas, luxury resorts in Boracay Island, towering along Ayala Avenue with Discovery Primea, and elevating island travels with Discovery Coron. The company’s products are known for quality, innovation, and brand love, making it a leader in the tourism landscape.
Times right now are fast and constantly changing. Managing these household brands, DHC pivots its business to collaborate with organizations that share the same values of bringing forth the best of Filipino hospitality. Its wide range of property management services is tailored to meet the dynamic needs of various property types, including resorts, hotels, and hostels. Everything from operational management and marketing to guest services and maintenance is provided, leveraging digital technology and advanced solutions to ensure the highest level of efficiency and guest satisfaction.
The strategic emphasis on digital transformation and increasing direct bookings is a significant factor in its success as a property management company. By enticing visitors to make direct reservations via intuitive online channels, DHC increases the hotel’s process and operational efficiency and fosters closer, more personal links with guests. This approach has significantly increased direct bookings to 77% of revenue, well above the regional average, highlighting the brand’s ability to foster loyalty, enhance guest experiences, and cultivate brand love.
At the heart of DHC’s property management services is a commitment to delivering exceptional guest experiences. This is what makes DHC properties loved and considered home by their guests. With its standard of service and the famously known “Service That’s All Heart,” every interaction and experience is personalized. From extending thoughtful gestures to prioritizing guests’ well-being and happiness to ensuring they leave with lasting memories, all pillars make the group iconic.
DHC’s core also focuses on responsible tourism. Its policies include ensuring that green initiatives and eco-friendly practices are implemented. Further to this drive, the group engages with local communities and runs social responsibility programs to uplift and empower the locales they are part of.
Numerous distinguished honors that highlight DHC and its properties’ dedication to excellence are indicative of their unwavering commitment to its core ideals. Among the noteworthy honors are the World Travel Awards’ Leading Beach Resort designation for Discovery Boracay, Travel+Leisure Luxury Awards’ list of the best Island Resorts for Discovery Coron, and World Business Outlook’s designation of DHC as a Leading Hospitality Brand.
Under this program, two new resorts have already stood on solid ground and established their properties firmly. The Signature Collection brand launched Manami Resort in Sipalay, Negros Occidental, highlighting the destination as a sought-after luxury resort off the beaten path. Discovery Samal, located in the south, is the first property to feature the redesigned Discovery Resorts brand. It offers a vast resort that spans Davao City and provides a wide range of island activities, fulfilling every traveler’s ideal vacation.
Discovery Hospitality is known as a trailblazer in the industry, always standing first in line to enhance technological integration and continue to provide exceptional guest experiences. The group prides itself on having brands that cater to any type of wanderer—Discovery Resorts for stunning destinations, Primea for luxury city hotels, Kip&Kin for the young and vibrant, and Signature Collection for unique stories. And with its globally-recognized thought leadership and expanding property management services, explore new opportunities for growth, be part of this exciting journey in creating remarkable hospitality experiences, and drive the industry forward.
Interested organizations may contact DHC’s Senior Vice President and Head of Sales and Operations, Lynette Ermac, at lynette.ermac@discoveryhospitality.com
