AirAsia Philippines is implementing a strict cabin baggage policy starting 15 August 2024 to ensure a safe and efficient travel experience for all guests. The policy allows guests to bring a combined total weight of 7 kilograms, including one cabin baggage and one small personal item onboard. Guests can get a trolley bag or backpack with a maximum dimensions of 56 cm x 36 cm x 23 cm and carry a small personal item under the seat in front of the guest.
“Our cabin baggage policy is in place to support on-time departures by ensuring a faster and seamless boarding and disembarking process. Adhering to this policy, we help avoid congestion that can negatively impact the guest experience, particularly during boarding and disembarkation. Compliance also ensures fair access to overhead compartments for all guests, maintaining both safety and comfort,” AirAsia Communications and Public Affairs Head & First Officer Steve Dailisan shares.
AirAsia also reminds guests that multiple items strapped, wrapped, or tied together are not counted as one piece. The airline also advises guests that all items purchased at the airport form part of the cabin baggage allowance and only duty-free items packed in a Security Tamper-Evident Bag (STEB), which is sealed (until the guest’s final destination) and accompanied by proof of purchase, are exempt from cabin baggage allowance.
AirAsia advises guests to check in any cabin baggage exceeding the allowed weight or size limits to avoid hassle. AirAsia will also implement strict inspection at the boarding gate, which may incur a gate baggage fee.
“Adhering to the cabin baggage policy is crucial to avoid unexpected higher charges at the airport and reduce congestion, which affects the guest experience, especially during boarding and disembarkation. Compliance also helps maintain safety and comfort while promoting consistency and fairness, ensuring a smoother travel experience for all guests”, Dailisan added.
