To help customers affected by Typhoon Odette, Manulife Philippines and Manulife China Bank Life have extended a premium payment grace period of 90 calendar days for policies with due dates from December 17, 2021 to January 31, 2022.
The extension covers customers residing in Bohol Province, Butuan City, Cebu Province, Ormoc City and Tacloban City in Leyte Province, Surigao del Norte, and Palawan.
“Typhoon Odette’s onslaught has left many Filipinos in need of various aid. As we join the country in its efforts to support those affected, we are extending a payment grace period to our customers from impacted locations to help ease their worries, while guaranteeing their protection. We will continue to monitor the situation in severely hit areas so we can find more ways to provide customers with relevant support,” said Richard Bates, President and Chief Executive Officer, Manulife Philippines.
“Given the scale and impact of this calamity, we hope that the grace period extension can help our customers focus more on rebuilding and recovering from the effects of the typhoon, and rest assured that, even during this challenging time, they are financially protected,” added Sandeep Deobhakta, President and Chief Executive Officer, Manulife China Bank Life.
The grace period extension is applicable to all life insurance policies issued and assumed by Manulife Philippines, Manulife China Bank Life, and Manulife Financial Plans. Manulife offers a wide range of digital payment channels so customers can pay safely and more conveniently. They can also manage their policies securely via the mobile-optimized Manulife Online.
For further information and assistance, customers may contact Manulife’s customer care at (02) 8884 7007; email at phcustomercare@manulife.com or visit www.manulife.com.ph
