NEC Asia Pacific has won a prestigious award at the SBR Technology Excellence Awards 2024 for its innovative use of facial recognition technology in Singapore’s healthcare system. The award acknowledges NEC’s biometric authentication system, which has been rigorously tested to withstand deception attempts. The Facial Recognition Automated Visitor Management System (FRAVMS) has revolutionized visitor management by allowing remote preregistration and health-compliant entry using facial recognition and temperature detection capabilities.

This project aims to streamline visitor experience seamlessly, contactless, and securely. The system integrates with the national identification system, allowing healthcare visitors to register online and verify their identity through facial recognition via a selfie. This digital approach significantly reduces the need for manual registration, allowing the reallocation of valuable resources towards enhancing patient care.

NEC’s involvement in this project reflects its commitment to delivering secure and user-friendly digital solutions. The company’s Vice President, Mr Loke Siew Yeng, expressed pride in partnering with Singapore’s healthcare industry to introduce a platform that simplifies the visitor registration process whilst adhering to local hospital policies.

“Our Advanced Visitor Experience Platform offers a seamless and secure experience for users where citizens can simply register their identity via their mobile devices and proceed to enter the hospital vicinity smoothly and safely. It’s simple and contactless. This digital platform has the advanced capabilities to configure and manage the entire process based on stipulated local hospital policies. This helps to ensure safety and security whilst making it easier for the visitors. The platform is an extension of NEC’s Smart Face Authentication solution, which features the world’s No. 1 face authentication engine in terms of accuracy, as well as its outstanding flexibility and scalability,” said Mr Loke.

“NEC will continue to contribute towards societal values and promote a more sustainable world where everyone can use digital technology safely, securely, and conveniently. Through co-creation and co-development with our customers, partners, and the community, we hope to accelerate the delivery of innovative digital solutions to real-life challenges.”

The SBR Technology Excellence Awards 2024 recognition highlights NEC Asia Pacific’s leadership in applying facial recognition technology to improve healthcare services, demonstrating its dedication to innovation, security, and user convenience in the digital era.

Singapore Business Review Magazine presents the SBR Technology Excellence Awards. To view the full list of winners, you can click here. If you want to join the 2025 awards program and be acclaimed for your company’s outstanding contributions in pursuing technological innovation, please get in touch with Jane Patiag at jane@charltonmediamail.com.