AirAsia Philippines has seen significant growth and achievements in 2024, with the airline flying over 7 million guests, surpassing the 6.6 million recorded in 2023. The company is projected to have 500,000 passengers in December 2024, with an additional 250,000 expected in January 2025. Key factors contributing to this success include a 77% increase in fleet size, 16 serviceable aircraft, and 11 double-digit promotional offers. AirAsia Philippines’ mission of democratizing air travel across Asia and beyond remains unchanged.
This surge in capacity allowed AirAsia Philippines to strengthen its presence in key leisure destinations such as Caticlan (Boracay), Cebu and Tagbilaran (Panglao), and Narita, Osaka, Incheon, and Bangkok for international, ensuring the airline is a top choice for travelers seeking to explore new horizons.
Tony Fernandes, CEO of Capital A, echoed optimism, emphasizing the airline’s pivotal role in supporting Philippine tourism. “Our goal is to bring more tourists into the Philippines in 2025 and continue to strengthen our domestic operations. We plan to add more aircraft, launch new routes, and possibly surprise destinations in the coming year,” he shared.
The World’s Best Low-Cost Airline’s footprint in the Philippines continues to expand with the introduction of new offline AirAsia Travel and Service Centers to 34 this 2024 from 29 last year, while AirAsia MOVE continues to record strong growth, ensuring seamless access for guests booking their flights, hotels, and activities with 19.3 million total online visits.
Meanwhile, Nadia Omer, CEO of AirAsia MOVE, highlighted the importance of enhancing the traveler experience, “We are excited for 2025 as it will be a defining year for AirAsia MOVE. Our focus is on delivering seamless travel experiences and connecting travelers across the globe while offering a wide range of options that suit their needs,” she added.
AirAsia Philippines remains fully committed to ensuring the safety and wellbeing of its passengers. AirAsia Philippines, under the AirAsia Aviation Group Limited, has again been awarded for upholding the highest levels of safety and operational integrity with a perfect 7/7 rating from the experts at airlineratings.com. This achievement is driven by key initiatives such as extensive employee training, a highly experienced engineering team with over 20 years of expertise, and rigorous maintenance procedures.
AirAsia has also shifted to revolutionize its presence across the region through a strategic partnership with Asia Digital Engineering (ADE), Capital A’s Maintenance, Repair, and Overhaul (MRO) subsidiary.
“At AirAsia, we put a premium on the safety and wellbeing of our guests. AirAsia continues to push the boundaries on what it means to be a low-cost carrier because low cost doesn’t mean low service for our airlines”, said AirAsia Philippines CEO Ricky Isla.
By staying true to its brand promise of democratizing air travel and making it accessible to everyone, AirAsia achieved remarkable recognition this year. Skytrax named it the World’s Best Low-Cost Airline for the 15th consecutive year. The World Travel Awards recently honored the airline as the World’s Leading Low-Cost Airline for the 12th year. Additionally, its cabin crew received accolades for excellence, being named the World’s Leading Low-Cost Airline Cabin Crew for the eighth consecutive year. These prestigious awards are a testament to AirAsia’s ongoing commitment to delivering exceptional service and best-value travel experiences, making them key highlights of 2024.
AirAsia’s commitment to inclusivity and meaningful partnerships also stood out this year. By positioning the Philippines as a Halal tourist destination, the airline introduced Halal-certified inflight meals under its Santan menu, ensuring that it meets the diverse needs of its travelers while adding value to their travel experiences.
AirAsia Philippines is poised to support tourism growth in 2025, actively participating in festivals and further developing domestic and international markets.
The airline is focused on forging meaningful collaborations with the government through the Department of Transportation and its attached agencies, CAAP, CAB, and MIAA. It is likewise excited to open the new year by bringing the customer journey to a new level at Manila’s gateway with the New NAIA Infrastructure Corporation (NNIC).
“This year has been a transformative one for AirAsia Philippines. As we look back, this year was one of recovery, resilience, and optimism. It hasn’t all been smooth sailing. But through it all, we have stayed committed. And it is your ongoing support that has helped keep our spirits sky high and our focus laser sharp.”
“We take pride in our achievements, highlighting the airline’s steady recovery. Looking beyond 2025, we are committed to sustainable growth and stability, ensuring we consistently deliver excellence and reliability to our guests,” Isla added.