Globe Telecom and J&T Express Philippines have partnered to enhance logistics operations and customer experience in the Philippines. The agreement, signed at Globe Tower in Bonifacio Global City, combines Globe’s technological innovations with J&T Express’s logistics expertise. With over 60,000 service personnel, 3,000 delivery vehicles, and 2,500 branches, J&T Express will manage first-mile to last-mile delivery for Globe’s nationwide distribution. This partnership aims to enable Globe to reach more customers in a timely manner and reach more customers nationwide.
Representing Globe were Walter Ricarte, Senior Vice President for Finance Business Advisory and Operations; Jerry Cabiles, Vice President for Procurement and Logistics; and Maria Celia Rodriguez, Director for Logistics Management. In attendance at the signing ceremony from J&T Express Philippines were Vice President Zoe Chi, HQ Sales and Marketing Manager Isaac Nuque, and NCR Regional Key Account Manager Mary Andaya.
Speaking on behalf of Globe, Ricarte highlighted the significance of having a partner with strong nationwide coverage: “We partnered with J&T Express Philippines given the expansive presence across the country, which aligns with our requirement to be able to deliver our products and services to every corner of the country. These days, connectivity is a basic necessity. It is, thus, critical for us to have the right partner in ensuring that we deliver this to our customers, wherever they may be.”
“At J&T Express, we recognize the importance of fast, reliable, and secure courier services in today’s evolving digital landscape. This end-to-end approach ensures that every parcel reaches its destination in the most efficient way possible across the country,” said Chi during the signing ceremony.
J&T Express Philippines, as a recipient of the Gold Award for Airfreight/Courier Service at the 2024 Reader’s Digest Trusted Brand Awards, holds 99% coverage of the Philippine market. Andaya emphasized that the partnership strengthens the company’s logistics capabilities, reinforcing its commitment to reliable and high-quality deliveries.
By integrating J&T Express’ nationwide delivery network with Globe’s advanced digital infrastructure, this partnership aims to enhance customer delivery and satisfaction. With an unwavering commitment to progress, the two companies are poised to lead customer experience into a new era of speed, reliability, and innovation—delivering excellence at every doorstep.
