The ambiguities of the pandemic have forced businesses to learn new ways to proactively respond to these uncertain times. As companies try to navigate their operations to wrestle unprecedented challenges, most found themselves making the shift to online and digital to survive, and hopefully thrive, in the new normal, while others, unfortunately, had to close shop.
As numerous companies made the shift and learned to adapt to the digital way of transacting business, e-industries were born or accelerated by necessity. These include eLearning, eCommerce and retail, eBPO, eBFSI, eHealth, eGovernment, eTravel and tourism, and eManufacturing and logistics.
Given the growth of these electronic-based industries, PLDT Enterprise, the B2B arm of the largest and only integrated telecommunications company in the Philippines, pledges its support for these e-Industries by providing fortified digital technologies like end-to-end fixed, wireless, and ICT technologies and services to help businesses cope with the signs of the times.
“We at PLDT Enterprise fully commit to helping future-proof our e-industries today by providing them tailored services and solutions to better address their business and customer needs. Through technology, our goal is not only to make a positive impact on every single business, but also to make our society and the lives of our countrymen better than before,” said Jovy Hernandez, ePLDT President & CEO and SVP & Head for PLDT and Smart Enterprise Business Groups.
Setting the trend to address digital necessities
PLDT Enterprise first led the transformation of e-Industries last year at the height of the disruptions brought about by the COVID-19 crisis with its technological advancements to help fuel the growth and development of e-Industries today. To help e-industries understand the digital transformation, PLDT Enterprise sought the expertise of e-Industry leaders to discuss and present the details in adopting digital innovations into different businesses on Tech Talk On Air, an on-going series launched by PLDT Enterprise where e-industry leaders tackled problems, solutions and opportunities.
During the last quarter of 2020, PLDT Enterprise brought together digital thought leaders and industry pioneers from all over the world at the Philippine Digital Convention (PH Digicon 2020) where the future of digital solutions in the workplace environment were discussed and addressed. PH Digicon 2020 also featured emerging technologies that are set to pave the way for enterprises to pivot towards success in the future of work.
Recalibrating business models with improved technologies
In 2021, digital transformation is even further accelerated, recalibrating business models among organizations. PLDT Enterprise is continuously improving and developing technologies to support the expanding needs of various industries. With the goal to help businesses rediscover and reinvent themselves using technology, PLDT Enterprise will focus on providing tailor-fit digital solutions to the emerging and growing e-industries.
There have been evident transformations in key industries which have set new standards for operations and transactions paving the way, in less than a year, for e-industries to emerge or expand. Topmost on this list is the eHealthcare sector – where every aspect of the healthcare system is seen to evolve into a digital ecosphere.
